Frequently Asked Questions

At Buggo, we care passionately about the environment and our customers and their families, which include their pets. This means we 100% use only chemical-free products that will rid you of any pests you are being troubled with but that are harmless to the environment and your family.

Anyone can claim to be a pest control expert, so you need to check out the certifications of the service company you’re going to use. All Buggo’s technicians are fully licensed, insured, and highly-trained – just ask for our registration numbers.

Just look at our Google reviews, and you’ll see how highly our customers, in both the residential as well as commercial areas of what we offer, value us. We believe reputation is extremely important, so we endeavor to ensure yours and ours are consistently enhanced by providing excellent pest control services with minimal disruption to your businesses daily operations.

We try our utmost to select a treatment for your infestation that will ensure no future problems occur. This means we will provide preventative measures as well. If an infestation does reoccur after one of our treatments, we will return and retreat with no further costs to your company*.

You can pay via cash, debit card, or credit card at the time of booking or on the day of service.

We do offer guarantee solutions as we know that our products work wonders against pests. You can check out the terms to our guarantees in our Terms and Conditions page.

Our residential pest control services do not require much preparation on your part. We generally suggest washing pet bedding in hot water prior to the arrival of your pest exterminator, vacuuming and mopping your home, especially under cushions and inside your wardrobes, to ensure that there is nowhere left for these pesky critters to hide once our team is done.

Businesses can realistically expect their businesses to be disrupted for up to two weeks due to the infestations of pests. However, the longer you leave them the longer you can expect the issue to last.

Usually, a skilled, experienced technician will check the entire house thoroughly, from foundation to roof, in less than an hour. A specialist knows the exact place to look for signs of pest, insects and any damage they cause.

There is no universal answer to how long a standard pest control treatment will last. Variable factors include the location of your home or office, what your most common pests are for that area and the materials used to construct your residence. General pest removal treatments will typically last two to three months while things like termite control and infestations may require more regular visits. As Sutherland Shire pest control experts, our technicians know all about your local pests and how best to rid you of them for the longest possible time with every treatment. If you are experiencing issues with pests in your home or office, contact the local pest control experts.

That depends on your location. If you live in the outskirts of the city where you find insects all around, we would recommend pest inspections twice a year and pest removal at least once in 12 months.

Ideally, you should have regularly scheduled inspections before you have an infestation, so we recommend every 3 or 4 months. One of our team inspect your property for a service scheduled to suit you and expert recommendations to assist you in pest prevention.

Sometimes this may occur – pesky pests always try and find a way back into your home. If you have regular maintenance inspections, we can catch them out before they get out of control. If we’ve already treated you once for an infestation and the blighters return, we’ll treat your property again – free of charge*.

You will receive a written notification of the location and evidence of where the pest infestations were found. From this stage it’s up to you to decide what to do, but rapid treatment is required to maintain your home. Buggo luckily offers professional and affordable pest treatment.

You will receive a written notification in a report stating that there is no visible evidence of infestation found in the accessible areas that were checked. However, any home must be regularly inspected, especially if neighboring homes show signs of a pest infestation.

Once we have assessed your pest problem and know what we are dealing with, we can plan the attack for your infestation. We’ll explain which traps, sprays, or baits we’ll be using, depending on the problem. You can rest assured that all the products we use are safe and chemical-free while still being 100% reliable. Products are environmentally friendly as well as people and animals safe too.

As the leading provider of pest control for Sutherland Shire and Sydney’s residential community, Buggo provides pest control services that eliminate any pest concerns you have in your home. Buggo also offers commercial pest control services for businesses who are suffering from infestations or other pest problems. Our team will help you to identify the pests that have been bothering you and then work their magic to rid you of them completely. With Buggo’s disinfection services on top of all this great work they do, you can be sure that your home or office will be left completely free of bacteria and bugs for a cleaner and healthier environment. We offer pest control in Sutherland Shire and in many other locations around Sydney, so no matter where you live, the best pest control service in town is never far away.

By delivering expert technicians who use safe products with tried and tested pest extermination methods, we can help you to eliminate your pesky pest problems in the shortest possible time frame. We pride ourselves on being the best pest control provider in Alfords Point and our pest control service to Sydney’s CBD is unparalleled for achieving results where many other pest control companies can’t. We offer fast and efficient pest exterminator services to homes and offices all around Sydney that is affordable and gets you the results you need. Contact us today for a free quote and get rid of your pests once and for all.

To ensure no active pest infestations are in the property you are investing money in because as well as the inconvenience created by these critters, many building insurers are unhappy to undertake your insurance policy.

Yes, of course! You can tell us about the type of pests in your house and we will make sure we get rid of all of them, but this will all need to be highlighted during the consultation/quote process.

They do not bite humans – if they do, it would be by accident. They have poor vision, and you may have just gotten too close to one of the soldiers who want to protect and defend their colony.

Yes, termites can fly, but they can’t jump as their legs aren’t made for that. The only termites which fly, however, are the reproductive adults in the colony.

Costs tend to vary, but Buggo’s technicians will be providing you with a bespoke termite treatment plan after the pre-inspection so that prices will vary depending on the type of recommended treatment and for how long. Regular monitoring and aftercare will also be included in Buggo’s great value for money treatment packages.

All termites want is to have shelter, food, water, and warmth. And that food is primarily wood as it gives them cellulose nourishment, which is found in wood and timber and literally anything that is made with it. Shelter can be from a property’s wooden structure to a lump of firewood in a log pile in your home. Your home and office are also warm, so are great places for them to nest in the cold months.

As termites live and burrow in wood or near wood, you can usually find wood pellets near their nests. They also leave mud tubes or mounds around their nesting areas. You can also find evidence of termites when your doors or windows don’t shut correctly or if your walls or other wooden structures appear and sound hollow.

To make sure we give you the best termite control, the process varies depending on how severe the infestation is and what type of property you have. It could take the form of a termite exterminator treatment in the soil or termite barriers under your house.

We use the latest techniques and eco-friendly products in our termite treatment to give you the best termite protection possible. We do all of this when you need us, no matter what time of day.

You should contact us when you want a friendly, local technician who knows all the ins and outs of termite control in Sydney and gives your home or business their full attention when searching for signs of termite infestation. We can also provide a variety of other services for you, including disinfection services after you’ve had the best termite treatment.

Costs tend to vary, but Buggo’s technicians will be providing you with a bespoke ant treatment plan after the pre-inspection so that prices will vary depending on the type of recommended treatment and for how long. Regular monitoring and aftercare will also be included in Buggo’s great value for money treatment packages.

To make sure we give you the best ant control, the process varies depending on how severe the infestation is and what type of property you have. It could take the form of a ant exterminator, fumigation, insecticides and baiting.

We use the latest techniques and eco-friendly products in our cockroach treatment to give you the best ant protection possible. We do all of this when you need us, no matter what time of day.

You should contact us when you want a friendly, local technician who knows all the ins and outs of ant control in Sydney and gives your home or business their full attention when searching for signs of ant infestation. We can also provide a variety of other services for you, including disinfection services after you’ve had the best ant treatment.

Usually, a skilled, experienced technician will check the entire house thoroughly, from foundation to roof, in less than an hour. A specialist knows the exact place to look for signs of cockroaches and how to flush them out of hiding.

This will be specified in the report. It will state the location and evidence of where the cockroaches were found. From here, we will make recommendations of rapid and affordable cockroach control – but it is up to you to decide what you would like to do.

This will be specified in the report. It will state that there is no visible evidence of infestation found in the house. However, you must stay vigilant as this is no guarantee that there can’t be an infestation in the future.

To ensure there is no active cockroach infestation in your property. Beyond the inconvenience caused by these pests, they can pose a serious health risk.

Costs tend to vary, but Buggo’s technicians will be providing you with a bespoke bed bug treatment plan after the pre-inspection so that prices will vary depending on the type of recommended treatment and for how long. Regular monitoring and aftercare will also be included in Buggo’s great value for money treatment packages.

To make sure we give you the best bed bug control, the process varies depending on how severe the infestation is and what type of property you have. It could take the form of a bed bug exterminator, fumigation, insecticides and baiting.

We use the latest techniques and eco-friendly products in our bed bug treatment to give you the best ant protection possible. We do all of this when you need us, no matter what time of day.

You should contact us when you want a friendly, local technician who knows all the ins and outs of bed bug control in Sydney and gives your home or business their full attention when searching for signs of bed bug infestation. We can also provide a variety of other services for you, including disinfection services after you’ve had the best bed bug treatment.